Privacy policy

Effective Date: July 17, 2026

At PLUMB, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect
When you visit our site or purchase a membership, we may collect:

  • Contact information (name, email address, billing address)
  • Payment information (processed securely through our payment provider — we do not store full card details)
  • Account information (login credentials, membership rank, purchase history)
  • Technical data (IP address, browser type, device information, pages visited)

2. How We Use Your Information
We use the information we collect to:

  • Process purchases and manage your membership
  • Provide access to the instrument catalog and deliver digital content
  • Communicate with you about your account, orders, or support requests
  • Send product updates or promotional emails, if you've opted in
  • Improve our website, catalog, and overall service
  • Detect and prevent fraud or unauthorized account access

3. Cookies & Tracking
Our site uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect site functionality.

4. Sharing Your Information
We do not sell your personal information. We may share limited data with:

  • Payment processors, to complete transactions securely
  • Service providers who help us operate the site (e.g., hosting, email delivery, analytics)
  • Authorities, if required by law or to protect our legal rights

5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights
Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us using the details below.

7. Children's Privacy
PLUMB is not directed at children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Information
If you have questions about this Privacy Policy or how your data is handled, contact us at:
Email: doukaf@atomicmail.io
Phone: +1 231 999 1651
Address: 620 Lenox Ave, Miami Beach, FL 33139, United States
Website: plumbai.shop